Effective Date: [12.04.2024]
Last Updated: [16.12.2024]
Xcelerate Training Institute (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with our services, or participate in our training programs. Please read this policy carefully to understand our views and practices regarding your data and how we will treat it.
1. Information We Collect
We collect the following types of information:
a. Personal Information You Provide
Contact Information: Name, email address, phone number, and mailing address.
Payment Information: Billing address and payment details (processed securely through third-party providers).
Professional Information: Job title, company name, and industry.
Account Information: Login credentials and profile details.
b. Information Automatically Collected
Device Information: IP address, browser type, operating system, and device type.
Usage Data: Pages visited, time spent on our site, and interaction with website features.
Cookies and Tracking Technologies: To enhance user experience and collect analytics. (See Section 6 for details.)
c. Information from Third Parties
We may receive additional information about you from business partners, affiliates, or publicly available sources.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To register you for training programs, process payments, and provide course materials.
Customer Support: To respond to your inquiries and provide technical assistance.
Marketing and Communication: To send you promotional emails, newsletters, and updates about our programs. (You can opt-out at any time.)
Personalization: To tailor content and improve your user experience.
Analytics and Research: To analyze website usage and optimize our services.
Compliance: To comply with legal obligations, enforce our terms, and protect against fraud.
3. How We Share Your Information
We do not sell your personal information. However, we may share your data with the following parties:
a. Service Providers
Payment processors, IT service providers, and email marketing platforms.
b. Business Partners
Institutions or companies collaborating with us to provide training services.
c. Legal and Regulatory Authorities
If required by law or to protect our rights and the rights of others.
d. Third-Party Analytics Tools
To collect insights about website traffic and user behavior.
4. Your Rights and Choices
You have the following rights regarding your data:
a. Access and Update
You can request access to your data and update inaccuracies.
b. Deletion
You can request the deletion of your data, subject to legal or contractual obligations.
c. Opt-Out
You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
d. Data Portability
You can request a copy of your data in a structured, machine-readable format.
To exercise your rights, contact us at [admin@x8ti.com].
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
Secure Socket Layer (SSL) encryption for data transmission.
Regular security audits and monitoring.
Restricted access to sensitive information.
While we strive to protect your data, no system is 100% secure. Please notify us immediately if you suspect any unauthorized access to your account.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze traffic. Cookies may include:
Essential Cookies: Required for the website to function.
Analytics Cookies: To track website performance.
Marketing Cookies: To deliver targeted advertisements.
You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their privacy policies.
8. International Data Transfers
If you are accessing our services from outside Germany, your data may be transferred to and processed in your country where data protection laws may differ. By using our services, you will consent to this transfer.
9. Children’s Privacy
Our services are not directed at individuals under 18 years of age, and we do not knowingly collect personal data from minors. If we discover that a child has provided us with personal data, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the “Last Updated” date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: admin@x8ti.com
Phone: +4917664815597
Address: buckower damm 135, berlin, 12349, Germany
Thank you for trusting Xcelerate Training Institute!