BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.2.3.1//EN BEGIN:VEVENT UID:1874@x8ti.com DTSTART;TZID=Asia/Kuala_Lumpur:20250609T090000 DTEND;TZID=Asia/Kuala_Lumpur:20250613T130000 DTSTAMP:20250126T192944Z URL:https://x8ti.com/event/business-process-improvement-training-course-2/ SUMMARY:Business Process Improvement Training Course DESCRIPTION:Introduction \n\nDo you think your organization needs to redesi gn its business processes to achieve improvements in your company’s busi ness performance?\n\nBusiness Process Improvement (BPI) is a structured ap proach which helps the corporates to redesign their existing business oper ations. The focus on efficient operations and customer focus aids the comp anies in improving productivity. It also helps to reduce the cost of opera tions and cycle time\, enhance customer service and the quality of the pro ducts or services of the organization.\n\nThis course on Business Process Improvement by Xcelerate Training Institute Solutions will empower you to drive business productivity. This will also help you add more value to you r clients\, accelerate the processes and focus only on what matters.\n\nLe arning Objectives\n\n Have an in-depth understanding of BPI\n Understand and apply BPI framework in your organization\n Identify processes that n eed improvement\n Understand how to create engagement with the stakeholde rs\n Understand the skills required by the organization to undertake this initiative\n Understand how to bring about change in the business proces ses for competitiveness in the marketplace\n Understand how BPI can help in client satisfaction\, client retention\, and in turn increase market sh are and profitability for the business\n Identify KPIs linked to operatio nal excellence\, effective customer service and reduction in cycle time\n\ nTraining Methodology\n\nWe at Xcelerate Training Institute Solutions\, of fer a highly interactive and high energy program. The presentation will be complemented by the inclusion of several management games\, paper-pencil exercises\, activities\, role plays\, videos\, and robust practice session s. The best-practices shared\, and the presence of other industry particip ants will empower you to develop process improvement skills of your enterp rise.\n\nBenefit For Your Organization \n\n Increase the visibility\, cre dibility\, and brand value of the organization in the marketplace\n A mor e customer-centric-approach at the root level will lead to happy and satis fied customers\n Increase in market share and profits\n Enhancement in Q uality\n Reduction in cycle-time\n New innovative ideas will bring about significant changes in the performance of individuals\n Have trained and experienced professionals to drive business productivity\n\nBenefits For You \n\nParticipants undertaking this Business Process Improvement Course will derive the following benefits:\n\n Increased learning in terms of kn owledge and information to drive this initiative\n Hone the ability to tr ain other professionals on BPI\n Ability to influence strategic changes i n business operations through process improvements\n More focus and respo nsiveness to the customer – internal as well as external\n\nTarget Audie nce \n\nThis Business Process Improvement Certification Training Course is designed for\n\n HODs\n Operations Team\n Team Managers/ Supervisors\n Project Managers\n Program Managers\n Quality Professionals\n Any oth er stakeholders working closely with the business processes\n\nCourse Outl ine\n\nINTRODUCTION\n\n Business Process Improvement and its evolution\n What is Business Process Re-engineering?\n Understand how to drive innov ation with BPI\n List the Personal Skills required for BPI\n Defining a framework for Business Process Improvement\n\nIS YOUR ORGANISATION READY F OR BPI?\n\n Understanding the organizational mission and vision\n Unders tanding their influences on the business\n Doing a business analysis by u sing the tools and techniques as\n\n Five forces\n PESTLE\n SWOT\n\n\n Developing a communication plan\n Identifying the needs of key stakehold ers\n Defining and documenting the phases of communication\n\nTHE PROCESS IMPROVEMENT OUTLINE\n\n Creating a Process Inventory\n Creating Process formats\n Defining methods of documentation\n Determining processes req uired for business operations\n Enhancing your modelling skills via a cro ss-functional activity diagram\n Assessing and evaluating modelling techn iques and key principles\n\nPROCESS EFFICIENCY\n\n Designing appropriate success criteria for the processes\n Understand the difference between Op timizing vs. enhancing your business process\n Addressing customer needs via processes\n Assessing process performance\n Deriving KPIs from busin ess drivers\n Developing a KPI dashboard\n\nPROCESS COMMUNICATION\n\n Id entifying key stakeholders\n Identifying the style of communication with the stakeholders\n Determining Barriers to change\n Identifying positive and negative forces for change\n Understanding the force field analysis approach\n Facilitating acceptance in your organization\n Preparing the implementation plan\n\nPROCESS AUDIT\n\n Identifying an assessment plan f or conducting the process audits\n Analyzing the performance of the proce ss\n Factors responsible for the poor performance of the process/es\n Id entifying and fixing the root cause of the problem\n\nCONTINUOUS IMPROVEME NT\n\n What is continuous improvement?\n Understand tools for continuous improvement\n\n Six Sigma\n TQM\n 5S\n\n\n Planning for continuous im provement\n\nFEEDBACK AND MEASUREMENT\n\n Appraising BPI processes in org anizations\n Prioritizing changes using the Impact matrix\n Detailing th e BPI implementation plan\n\n \; ATTACH;FMTTYPE=image/jpeg:https://x8ti.com/wp-content/uploads/2025/01/What sApp-Image-2025-01-23-at-8.56.35-PM5.jpeg CATEGORIES:Strategy and Strategic Planning LOCATION:Kuala Lumpur Training Courses\, Banyan Tree Kuala Lumpur\, Kuala L umpur\, Malaysia\, Malaysia X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Banyan Tree Kuala Lumpur\, Kuala Lumpur\, Malaysia\, Malaysia;X-APPLE-RADIUS=100;X-TITLE=Kuala Lumpur Training Courses:geo:0,0 END:VEVENT BEGIN:VTIMEZONE TZID:Asia/Kuala_Lumpur X-LIC-LOCATION:Asia/Kuala_Lumpur BEGIN:STANDARD DTSTART:20240609T090000 TZOFFSETFROM:+0800 TZOFFSETTO:+0800 TZNAME:+08 END:STANDARD END:VTIMEZONE END:VCALENDAR