BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.2.3.1//EN BEGIN:VEVENT UID:213@x8ti.com DTSTART;TZID=Europe/Paris:20260504T090000 DTEND;TZID=Europe/Paris:20260508T130000 DTSTAMP:20260212T195331Z URL:https://x8ti.com/event/active-listening-skills-6/ SUMMARY:Active Listening Skills DESCRIPTION: \n\nIntroduction\n\nActive listening is more than just hearin g someone speak. It's a valuable skill that involves understanding another person's perspective. At Xcelerate Training Institute\, we believe that a ctive listeners are more successful in their careers.\n\nManagers who list en to their team members can create a better work environment and achieve higher performance. While some people are naturally good listeners\, other s struggle with this essential skill. This course helps participants under stand the importance of active listening and provides practical techniques for improvement.\n\nThe course begins by assessing participants' listenin g abilities. Then\, it focuses on areas where they can grow. Participants will learn various ways to practice\, measure\, and improve their listenin g skills.\n\nBy the end of the course\, participants will be confident act ive listeners. They will be able to apply these skills in both their profe ssional and personal lives. This will not only improve their communication but also their relationships and overall success.\n\n \n\nLearning Objec tives \n\nThe main objective of this Active Listening Skills Training Cour se is to empower professionals with—\n\n the ability to use the art of ‘listening’ to build relationships and transform every situation into a profitable one\n real-time feedback on their own display of empathetic listening\n the necessary skill to identify and clarify any misinterpreta tion caused due to the lack of effective listening\n capability to demons trate active listening even in situations of emotional distress and trauma \n the awareness to identify when a certain area of communication lacks a ctive listening and tips to call it out with finesse\n the understanding of the great prowess and potential that a leader with good listening skill s possesses\n the accomplishment of having truly harnessed the innate art of active listening at all times\n\nTraining Methodology\n\nXcelerate Tra ining Institute Solutions designs training courses to cater to our trainin g audience and their distinctive professional background and experience. C lassroom sessions with presentations by a highly experienced facilitator f orm a major part of our training program mes.\n\nWe encourage trainee part icipation through group discussions\, role-plays\, group activities\, asse ssments and more. Trainees are also requested to share their experiences\, issues\, concerns and best practices from their respective organizations\ , which are facilitated by the trainer to optimize learning for the entire participant group.\n\nIn alignment with the Xcelerate Training Institute Talent Solutions’ unique training methodology\, this course follows the Do–Review–Learn–Apply Model.\n\nBenefits For Your Organization\n\nOr ganizations whose professionals undertake this Active Listening Skills Tra ining Course will benefit in the following ways:\n\n Individuals become e ffective listeners and therefore contribute more productively to the needs of their teams and stake-holders\n Fewer misunderstandings sited within team members and greater optimization of human resources\n Greater credib ility for the individual and the organization\n Increased customer loyalt y and satisfaction\n The decrease in the number of customer and stake-hol der escalations\n Market credibility increases because of customer recomm endations\n Improved individual performance and achievement of targets\n Lower attrition as individuals feels invested in\, listened to\, valued a nd motivated\n\nBenefits For You\n\nProfessionals attending this Active Li stening Skills Training Course will benefit in the following ways:\n\n A clear understanding of the role of ‘active listening’ in the conversat ion cycle\n Increased self-awareness of one’s present ability to listen actively\n Access to case studies\, videos and practice sessions exclusi vely owned and run by Xcelerate Training Institute Solutions\n Ability to identify one’s area of opportunity to increase their ability to practic e ‘Listening with Empathy’\n Understanding the impact of not being an active listener on one’s image\n A sense of accomplishment contributin g to a steady practice of this skill and an overall improvement in perform ance\n The ability to role-model this skill in the organization for subor dinates to learn from and imitate\n\n \;\n\nTarget Audience \n\nThe ta rget audience for this course on Active Listening is likely to be:\n\n&nbs p\;\n\n Professionals in various fields\, such as customer service\, sale s\, management\, and healthcare.\n Individuals who want to improve their communication skills and interpersonal relationships.\n Students who are interested in developing effective listening techniques for academic and p ersonal success.\n Anyone who desires to become a more empathetic and und erstanding listener.\n\n \;\n\n \;\n\n \;\n\nCourse Outline\n\ nThe course will cover the following areas that are essential in understan ding the importance of Active Listening and increasing the participants’ ability to practice this skill effectively.\n\nIntroduction to Listening\ n\n What is communication?\n The Communication Cycle\n Part 1: Invite a nd Inform\n Part 2: Listen\n Active Listening\n\nStages of Listening\n\n Introduction\n Clarification\n Paraphrase\n Reflection\n Summarizati on\n Practice and Role-plays\n\nListening Behaviour &\; Models\n\n Co mmon Listening Behavior\n Combative Listening\n Passive Listening\n Emp athetic Listening\n The HURLER model\n Application and Techniques\n\nTyp es of Listening\n\n Introduction &\; self-assessment\n Appreciative\n Empathetic\n Comprehensive\n Critical\n Case-study and Discussion\n\n Listening with Empathy\n\n Stated and unstated needs\n Listening without Judgement\n Sharing\n Workplace Application\n Self-Assessment\n\nInter nal Barriers to Listening\n\n Introduction to listening barriers\n Psych ological barriers\n Personalizing\n Attitudinal barriers\n Curiosity &a mp\; questioning\n Ways to overcome internal barriers\n\nExternal Barrier s to Listening\n\n Language barriers\n Physiological barriers\n Physica l barriers\n Techniques to overcome external barriers\n\nAccents and Ethn icity\n\n Tip of the ice-berg\n Key words\n Listen to understand\n Glo bal Communication\n Cross-cultural conversations\n Summary &\; Feedba ck\n\n \; ATTACH;FMTTYPE=image/jpeg:https://x8ti.com/wp-content/uploads/2024/09/What sApp-Image-2024-10-29-at-10.00.32-PM3.jpeg CATEGORIES:Communication & Writing Skills LOCATION:Paris Training Courses\, Maison Colbert Meliá Collection\, Paris\ , France\, France X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Maison Colbert Meliá Colle ction\, Paris\, France\, France;X-APPLE-RADIUS=100;X-TITLE=Paris Training Courses:geo:0,0 END:VEVENT BEGIN:VTIMEZONE TZID:Europe/Paris X-LIC-LOCATION:Europe/Paris BEGIN:DAYLIGHT DTSTART:20260329T030000 TZOFFSETFROM:+0100 TZOFFSETTO:+0200 TZNAME:CEST END:DAYLIGHT END:VTIMEZONE END:VCALENDAR